RFID


Customer Support and Satisfaction

Systematic follow-up with customer after first time delivery

-> Provides remote training to users

-> Supports customer in the installation or update of software

-> Collects user’s feedback to enable systems’ improvement

-> Manages technical issues resolution with customer

-> Organizes tag pre-encoding / pre-printing if requested by customer

-> Processes the shipment back of systems for repairs, upgrades or updates

-> Participates in project management to ensure accurate follow-up once rolled-out




Engineering

Over the past 10 years, MAINtag has proven its expertise in RFID system design.

MAINtag supports its customers by providing custom tag designs and technical reports.

Custom Tag Design

-> Tag antenna and form factor design and theoretical simulation

-> Prototyping of best simulated design and close performing designs

-> Characterisation using advanced analyzer and anechoic chamber

-> Performances tests in environment and / or on part – approval

-> Manufacturing

RFID technical reports

-> Analysis of radio behavior of a tagged item using advanced analyzers and anechoic chamber

-> Calculated and / or physical definition of most accurate tag positioning on part
-> Design of comprehensive tags, mobile or fixed readers, software



AUTO ID